Account
Delete your account
Applies to the Maximum Capacity app by Maximum Capacity, LLC (iOS com.maximumcapacity.app, Android com.maximumcapacitytraining.app).
You can delete your account yourself, in the app, at any time. Deletion is immediate and permanent.
In the app
- Open Maximum Capacity and sign in.
- Go to Profile (your initials, top right on Home).
- Choose Account → Delete account.
- Read what will be destroyed, type the confirmation word, and confirm.
You are signed out as soon as it completes. Your trainer is notified that the account was deleted.
What is deleted
- Your profile, contact details, profile photo and sign-in identity (email/password, Google or Apple link).
- Your client record: credit ledger, scheduled sessions, workouts, macro entries and food photos, assistant conversations.
- Notification tokens and notification history, AI-usage counters.
Deletion is complete and not recoverable — there is no grace period and no soft delete. The audit log of actions staff took on your account is kept as Company's business record; after deletion it references an account identifier, not your profile. Company's monthly statements keep aggregate figures only.
Trainers: you must release or reassign your active clients before deleting; pending invites you sent are revoked.
If you no longer have access to the app
Email support@maxcaptraining.com from the address on your account with the subject Delete my account. We will confirm it is you (we may reply asking you to answer from that address or to confirm a detail only you know), then delete the account with the same procedure the app uses. Expect confirmation within 7 days.
Alternatives
- Want to stop notifications only? Profile → Notifications.
- Want to clear assistant history but keep the account? Assistant → settings → Clear history.
- Pausing training? Ask your trainer — credits and history stay where they are.
See also the Privacy Policy, §8.